iTunes 12.5.1.21 Epic Fail

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Level 1

9 points

iTunes 12.5.1.21 Epic Fail

I'm running Windows 10 Pro and my system automatically updated iTunes to the latest version last night. This morning I was unable to get iTunes to recognize all 8 of my Apple devices. Iphone 6+,Iphone 6, Ipad Air, Ipad Mini, and 4 Ipod classics. I have read all the threads about troubleshooting (Apple support pages and outsiders) : checking device manager, updating drivers, new cables, checking ports with new cords and don't forget one at at time please...done it all. None of it has worked. Not even uninstall and reinstall. So I guess my question is, when is Apple going to release the fix?

Thanks,

Ciel

iPhone 6, Windows 10

Posted on Sep 18, 2016 7:47 PM

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Answer 1

sakeski

Level 1

18 points

Sep 19, 2016 7:21 AM in response to cielt

Same show for me. Windows 10. Can't play Beats 1 at all. On the Radio home page if I click on Alternative, Christian stations show up. Click Jazz and get kids station. This is a massive screw up. When is Apple going to address this?

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Answer 2

javaliga

Level 10

120,179 points

Oct 18, 2016 11:16 AM in response to cielt

Just to be clear to you & sakeski, This is a user-to-user forum. No one here (with very limited exceptions that I won't go into) works for Apple. We are just users like yourself. So, we have no way of knowing when (or if) Apple will release a fix.

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